Privacy Policy

Generex Consulting ("Generex," "we," "us," or "our") respects your privacy and is committed to protecting any personal information you share with us through generex.pro (the "Site"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding our use of that information.

By using generex.pro or contacting us through the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit information through it.

Generex Consulting is an independent technical consulting practice serving the power generation sector — including nuclear, hydroelectric, geothermal, coal and steam, gas and combined-cycle, and industrial cogeneration facilities. Services are delivered personally by Charles J. Wolfe, BSEE, P.Eng. The Site exists to describe these services, document field experience, and allow prospective clients to make initial contact.

We collect only the information needed to respond to inquiries, deliver services, and operate the Site responsibly.

Information You Provide Directly

When you fill out a contact form, request a technical review, send an email through links on the Site, or otherwise reach out to us, we may collect:

• Your full name
• Your job title and the facility, utility, or company you represent
• Your email address and phone number
• The country and physical location of the facility relevant to your inquiry
• The technical details of your request (generator make and model, the nature of the issue, scope of the project timing)
• Any documents, photographs, drawings, specifications, OEM quotes, or other technical materials you choose to send us

Information Collected Automatically

When you visit generex.pro, our hosting provider and analytics tools may automatically collect:

• Your IP address and approximate geographic location
• Browser type, operating system, and device information
• The pages you view, the time and duration of your visit, and the referring website
• Standard server log data

Cookies and Similar Technologies

The Site may use cookies and similar tracking technologies to remember preferences, measure traffic, and improve the user experience. You can control cookies through your browser settings; disabling them may affect Site functionality.

We use the information we collect for the following purposes:

• To respond to your inquiry and discuss your technical needs
• To prepare proposals, scopes of work, and engagement letters
• To deliver consulting services, if we enter into a working relationship
• To send relevant follow-up communications about your project
• To maintain records of communications, assignments, and project files
• To improve the content, navigation, and performance of the Site
• To detect, prevent, and address fraud, security issues, and unlawful activity
• To comply with legal obligations and enforce our terms

We do not use your information for automated decision-making, advertising profiling, or behavioral targeting.

Power generation facilities are sensitive infrastructure. We understand that any technical details, photographs, OEM correspondence, failure data, drawings, or operational information you share may be commercially sensitive, client-sensitive, or both. We treat all client and prospective-client technical information as confidential by default, regardless of whether a formal non-disclosure agreement is in place. Where requested, we are pleased to sign a client's standard NDA before any substantive technical exchange.

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service providers — with vendors who help operate the Site and our business (web hosting, email service, analytics, accounting, scheduling). These providers are bound to use the information only for the services they provide to us.
• Professional advisers — with our legal, tax, insurance, and accounting advisors as reasonably required.
• Legal requirements — when disclosure is required by law, subpoena, court order, or other valid legal process, or to protect the rights, property, or safety of Generex, our clients, or others.
• Business transfers — in the event of a merger, acquisition, restructuring, or sale of all or part of our business, in which case information may transfer as part of that transaction, subject to confidentiality protections.
• With your consent — in any other case, only with your prior consent.

Generex serves clients across more than two hundred territories. Your information may be processed in countries other than the one you reside in, including countries where data protection laws may differ from those in your home jurisdiction. By using the Site or contacting us, you understand that information you provide may be transferred internationally for the purposes described in this Policy.

We retain personal and project information for as long as is reasonably necessary to:

• Maintain an active client or prospective-client relationship
• Complete the services you have engaged us for
• Comply with legal, tax, accounting, insurance, and professional record-keeping obligations
• Resolve disputes and enforce our terms

Project files and field documentation associated with completed assignments may be retained as part of Charles's professional career archive in accordance with industry standards for technical consulting records.

We take reasonable administrative, technical, and physical measures to protect the information you share with us against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is one hundred percent secure. We cannot guarantee absolute security, and you share information at your own risk. If you have reason to believe that a communication with us is no longer secure, please contact us immediately.

Depending on your jurisdiction, you may have rights regarding the personal information we hold about you, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and contractual obligations
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Receive a copy of your information in a portable format
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us using the details in the Contact Us section. We will respond within the timeframe required by applicable law.

The Site is intended for industry professionals and is not directed to children under the age of sixteen. We do not knowingly collect information from children. If you believe a child has submitted information through the Site, please contact us so we can remove it.

The Site may link to third-party content, including the Generex YouTube channel, mapping services used for the Global Footprint page, and similar embedded media. These services have their own privacy policies governing their handling of information. We are not responsible for the privacy practices of third parties.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. The current version will be posted on this page with a revised "Last Updated" date. Material changes will be highlighted on the Site where appropriate. Continued use of the Site after the effective date of any update constitutes acceptance of the revised Policy.

For any question, request, or concern regarding this Privacy Policy or the personal information we hold about you, please contact:

Generex Consulting
Attention: Charles J. Wolfe
Email: charles@generex.pro
Phone: +1-352-651-6461
Website: https://generex.pro